Oh no! Sorry to hear that!
If your bike was stolen, contact your local authorities. If you registered your bike with us and need to obtain your model information, email or chat with us. We'll need to gather some info from you in writing to look up and validate your registration.
For privacy purposes, we won't share contact info related to product registration with anyone other than the owner or local authorities.
Local authorities should submit requests for product registration info by email. A written request on official letterhead will need to be attached.