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Help I'm new!
New owner? No problem. Here’s all the manuals, tutorials, and whatnot you need.
Frequently Asked Questions
There are no dumb questions. Get ‘em answered right here.
Want to track or change your order? You can do that here.
Troubleshooting and Warranty
Got a head scratcher? Check out the use, maintenance, and warranty info.
Get all your assembly guides here. Don’t worry, it’s actually pretty easy.
It’s quick, easy, and helps us help you if you have a problem later.
Does my bike come fully assembled?
Where can I get an owner's manual?
Can I add accessories to my bike?
Where is the model number, date code or serial number of my bike?
Can I buy replacement service parts from you?
How do I get a warranty replacement?
What's covered (and not covered) under my Mongoose warranty?
How do I fix a flat tire?
Where can I get my bike serviced?