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Help I'm new!
New owner? No problem. Here’s all the manuals, tutorials, and whatnot you need.
Frequently Asked Questions
There are no dumb questions. Get ‘em answered right here.
Want to track or change your order? You can do that here.
Troubleshooting and Warranty
Got a head scratcher? Check out the use, maintenance, and warranty info.
Get all your assembly guides here. Don’t worry, it’s actually pretty easy.
It’s quick, easy, and helps us help you if you have a problem later.
Does my bike come fully assembled?
Where can I get an owner's manual?
Can I add accessories to my bike?
Where is the model number, date code or serial number of my bike?
Can I buy replacement service parts from you?
How do I return or exchange a purchase?
When will this item be back in stock?
How do I get a warranty replacement?
How do I fix a flat tire?